Monthly
Annually
Best Value
Starter
The easiest way to try
Carbon Voice
Recordings & AI Actions:
1 hour monthly stored audio
5 minutes message length
20 AI credits per month
Collaboration Features
Full Message transcriptions
14 Days of message history
Manual Translation
Basic Search
Personal CarbonLink vanity URL
Team Workspace
Conversation Privacy settings
Lite
Get more storage & team
collaboration
Recordings & AI Actions:
10 hours monthly stored audio
90 minutes message length
100 AI credits per month
Collaboration Features
Full Message history
Engagement Status
Download & forward messages
More Labels & playlists
Multiple Workspace admins
Advanced API access
Automatic Translation
Recordings & AI Actions:
USD
per user
Billed Annually
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Standard
More AI & advanced team
collaboration
Recordings & AI Actions:
20 hours monthly recording time
Unlimited message length
250 AI credits per month
Collaboration Features
SSO with SCIM
Workspace Watermark
Custom Data retention
Audit Logs
Data Export
All Access1
Everything in Lite, plus
USD
per user
Billed Annually
Pro
Full AI &
global collaboration
Recordings & AI Actions:
Unlimited monthly recording time
Unlimited message length
1,250 AI credits per month
Collaboration Features
4 hours/month, Automatic Translation
30 minutes/month, Voice Clone, text-to-speech
Everything in Standard, plus
USD
per user
Billed Annually
Credits are used per audio-minute:
AI Actions: 2 AI credits
Auto-Translation: 1.5 AI credits
Voice Cloning: 15 credits
Need more credits? Purchase additional top-ups at $20 for 150 credits.
1 With All Access, workspace members can enjoy premium benefits everywhere they interact on the platform.
Compare plans and features
Starter
Lite
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Standard
Pro
Total audio storage
1 hour / month
10 hours / month
20 hours / month
Unlimited
Per message time limit
5 minutes / message
90 minutes / message
Unlimited
Unlimited
AI credits
20 credits
20 credits
60 credits
1,250 credits
Delete Sent messages
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Pre-Recorded messages
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Forward Messages
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Move Conversations
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
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Full Message transcription
Basic Search
20 hours / month
20 hours / month
20 hours / month
10 hours / month
Unlimited
Discussion Notes
Basic Search
20 hours / month
20 hours / month
Unlimited
90 minutes / message
Unlimited
Export Notes & transcription
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
3 per month
Unlimited
Export to Google Docs & Zapier
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Translation
Basic Search
Manual
Automatic
Automatic
Automatic
Automatic
Text to Speech replies
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Voice-clone, text-to-speech enabled
Basic Search
20 hours / month
20 hours / month
Add-on
Add-on
AI Magic & Recording
Notifications
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Engagement Status
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Labels
Basic Search
20 hours / month
20 hours / month
Unlimited
Unlimited
Unlimited
Playlists
Basic Search
20 hours / month
20 hours / month
Unlimited
Unlimited
Unlimited
Basic Search
Participant name, date, conversation name across available message history
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Message History
Basic Search
20 hours / month
20 hours / month
Unlimited
Unlimited
Unlimited
Message Download & Forwarding
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Async Meeting: Edit meeting deadline
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
Async Meeting: Meeting engagement statistics
Basic Search
20 hours / month
20 hours / month
AI Magic & Recording
AI Magic & Recording
AI Magic & Recording
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Collaboration
Team Workspace
Add and remove workspace users
Conversation Privacy settings
Basic API Access - User
Multiple Workspace admins
Advanced API Access - Workspace
SSO with SCIM
Workspace Watermark
Custom Data retention
Audit Logs
Full Data export
All Access
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Workspace Privacy, Security & Management